General FAQs

Q: Why are Simpo chopsticks different from others on the market?
A: Simpo chopsticks stand out due to our commitment to transparency. Unlike many other brands, we provide detailed information about the materials we use and the finishes applied to our chopsticks. We prioritize your health and ensure our chopsticks are made from safe and authentic materials.

Q: What kind of wood do Simpo chopsticks use?
A: Simpo chopsticks are crafted from carefully selected high-quality wood. We specify the type of wood used for each pair of chopsticks, allowing you to verify its authenticity. We believe in being transparent about the materials we use to provide you with a trusted product.

Q: Are Simpo chopsticks food-safe?
A: Absolutely! We understand the importance of food safety, and all our chopsticks are made with food-grade finishes. You can have peace of mind knowing that Simpo chopsticks are safe to use for your everyday dining.

Q: How does Simpo ensure the quality and hygienic nature of their chopsticks?
A: Simpo takes pride in maintaining high-quality standards. We carefully design and produce our chopsticks to ensure they meet hygiene and quality requirements. Our processes prioritize cleanliness, safety, and attention to detail.

Q: Are Simpo chopsticks affordable?
A: Yes, affordability is one of our key goals. Simpo chopsticks are designed to provide the quality and craftsmanship of bespoke chopsticks at an affordable price. We want everyone to be able to enjoy the experience of using Simpo chopsticks, which is why we aim to make them accessible to all.

Q: What variations of chopsticks does Simpo offer?
A: Simpo offers six different choices to cater to different preferences. You can pick the wood type that suits your taste and select from different styles, including variations in shape and pointiness. Our aim is to provide options that meet your unique preferences.

Q: How can I order Simpo chopsticks?
A: Ordering Simpo chopsticks is easy. Simply visit our website and browse through the available options. Select the wood type and style you prefer, and proceed to the checkout process. Follow the instructions to complete your purchase securely.

If you have any further questions or need additional information, please don't hesitate to contact us. We're here to help!

Become Our Affiliate

Q: What is the Simpo Affiliate Program?
A: The Simpo Affiliate Program allows you to earn commission by referring customers to Simpo. When someone makes a purchase through your unique affiliate link, you'll receive a percentage of the sale as a commission.

Q: How can I join the Simpo Affiliate Program?
A: Joining our affiliate program is easy! Simply visit our website and navigate to the Affiliate Program page. Fill out the application form and submit it for review. Once approved, you'll receive instructions on how to access your affiliate dashboard and start earning commissions.

Q: What are the benefits of joining the Simpo Affiliate Program?
A: By joining the Simpo Affiliate Program, you can:
  • Earn generous commission on every sale made through your affiliate link.
  • Promote a product you believe in and contribute to the satisfaction of our customers.
  • Access exclusive promotional materials, including banners, graphics, and product images, to support your promotional efforts.
  • Benefit from our dedicated affiliate support team, who will provide assistance and answer any questions you may have.

Q: How does the Simpo Affiliate Program work?
A: Here's how it works:
  1. Sign up: Fill out our affiliate application form to apply for the program.
  2. Approval process: Our team will review your application and notify you once it's approved.
  3. Affiliate dashboard: Gain access to your personalized affiliate dashboard, where you can generate your unique affiliate links and track your earnings.
  4. Promote Simpo: Share your affiliate links through your website, blog, social media channels, or other platforms to drive traffic to Simpo's website.
  5. Earn commission: Every time someone makes a purchase through your affiliate link, you'll earn a commission on the sale.
  6. Get paid: Receive your commission payments on a regular basis, based on the terms outlined in our affiliate program.

Q: How do I track my earnings and performance?
A: Your personalized affiliate dashboard will provide you with real-time tracking of your earnings, as well as insights into your referral traffic, conversions, and other performance metrics. This will help you optimize your promotional efforts and maximize your earnings.

Q: When and how will I receive my commission payments?
A: Commission payments are typically issued on a monthly basis, depending on the terms outlined in our affiliate program. Payment methods may vary, and you will receive further information on payment processing upon joining the program.

Q: Can I participate in the Simpo Affiliate Program if I am not located in Canada?
A: Yes, our affiliate program is open to participants from around the world. As long as you have access to the internet and can promote Simpo's products, you can join our affiliate program.

If you have any additional questions or need further assistance, please don't hesitate to contact our affiliate support team. We're here to help you succeed in our affiliate program!